"The role of the architect, or the designer, is that of a very good, thoughtful host, all of whose energy goes into trying to anticipate the needs of his guests." Said Charles Eames, once upon a time.
This article goes on to deliver 3 tips in interaction design, with examples to back them up:
- Anticipation of the other’s needs: The host should respond to guest’s needs before the latter feels such need himself.
- Flexibility to the situation: Refers to the appropriate amount of formality or casualness respectively.
- Understatement: The host should not display his efforts, in order to create a natural feeling for the guest.